If a class you’d like to take is full, we highly recommend putting yourself on the wait list! If you see a class is full, click on it and it will ask you if you want to add your name to the waitlist. If the waitlist if full, it will tell you that too. A waitlist client will automatically be signed up for the class when a spot becomes available during early cancel window. A notification email (or text) will be sent.
IMPORTANT: If you do not want a spot in the class, you need to remove yourself from the class/waitlist more than 8 hours in advance of the class start time. If you are added to the class and fail to remove yourself, you will forfeit the class.
Please note, the waitlist closes 8 hours prior to the class start time.
Reserving your spot in a class is easy! Select the Group Exercise tab at the top and find the class you want. If you don’t have any classes purchased in your account, you will be prompted to make a purchase. To find a favorite (or new) class, you can search by the dates at the top, or you can search by service category, class type and/or instructor. We accept between 16-40 reservations per class depending on class format, and your reservation GUARANTEES you a spot in class. You may walk-in, but walk-ins are not guaranteed a spot, even if you arrive before someone that has a reservation. Making a reservation for a space in class holds you accountable to yourself (and the instructor)! Think of it as making an appointment for a fitness meeting with your body!
Class Reservation Cancellation Policy
If you must cancel your reservation for a class, please do so at least 8 hours before class. To cancel your class reservation, please go to MY ACCOUNT, and select MY SCHEDULE. You can choose to cancel out of the class as an early cancel if it is more than 8 hours ahead of the class start time. If you early cancel, your class reservation is removed and you receive your class back into your account to sign up for another class. If it is less than 8 hours before the class start time, but you know you cannot attend, please go to MY SCHEDULE and late cancel your class. You don’t receive your class back, however, you open the spot up and allow another person to be able to sign up. If you have an unlimited monthly autopay, you are allowed one late cancel and one no show each calendar month with no charge. After the first no show, if you do not attend the class you have pre-registered for, you will be charged $9 for each class, and $6 for each late cancel each month. We will not accept phone calls for class cancellations. Your reservation is your appointment for health and fitness with the instructor and yourself!
Class Cancellation Policy
We want you to have the best experience possible at inFIT, so we've established a few class guidelines. If a class has less than 6 people reserved, the class will be cancelled and those existing participants will be notified via email. All morning classes will cancel at at 9:00/9:15 pm the prior evening. All afternoon and evening classes will be cancelled between 11:00/11:15 am if participation numbers are under 6. The online schedule will also reflect this cancellation, so for the most up-to-date information, check the schedule online. If a class is cancelled due to low attendance, your reservation will be removed immediately and your class will be returned to your account. Please remember to check online before coming to a class! To ensure that you get class cancellation and other notifications, please make sure and have "Subscribe to email reminders & notifications" in your acount proflie checked.
Additional Class Guidelines
*You may view the location of your class online. We have three studios at inFIT, Inspiration Studio, Fitness Studio, and the MindBody Studio.
*If we (inFIT) must cancel a class due to instructor illness or other circumstance, it will be listed online and those that are registered will be notified via email. Your class will be immediately returned to your account.
*Age Policy: Children 10 and older may attend class with their parent/guardian as long as they are not disruptive. Ages 15+ may attend class without their parent/guardian. All participants must have required online account. Children/Students /youth ages 10-17 may purchase classes for $6 each. Please contact info@inFIT.org to set this up in your account.
*Please review the New Client Agreement for more information on guidelines and policies.